San Clemente Palace Kempinski Venice

General

• Pets allowed
• WiFi available in all areas

Activities

• Cooking class
• Golf course (within 3 km)
• Happy hour
• Mini golf
• Temporary art galleries
• Tennis court

Services

• Free WiFi
• Internet services
• WiFi

Food & Drink

• Bar
• Breakfast in the room
• Kid meals
• Packed lunches
• Restaurant
• Room service
• Special diet menus (on request)

Pool and wellness

• Fitness centre
• Hammam
• Heated pool
• Hot tub/Jacuzzi
• Massage
• Outdoor pool
• Outdoor pool (seasonal)
• Pool bar
• Sauna
• Spa and wellness centre
• Swimming Pool

Transport

• Airport shuttle
• Airport shuttle (additional charge)
• Shuttle service (free)

Reception services

• 24-hour front desk
• ATM/cash machine on site
• Concierge service
• Express check-in/check-out
• Invoice provided
• Lockers
• Luggage storage
• Private check-in/check-out
• Tour desk

Common areas

• Chapel/shrine
• Garden
• Sun terrace
• Terrace

Entertainment and family services

• Babysitting/child services
• Children's playground
• Indoor play area
• Kids' club
• Kids' outdoor play equipment

Cleaning services

• Daily housekeeping
• Dry cleaning
• Ironing service
• Laundry
• Trouser press

Business facilities

• Business centre
• Fax/photocopying
• Meeting/banquet facilities

Shops

• Barber/beauty shop

Miscellaneous

• Air conditioning
• Designated smoking area
• Facilities for disabled guests
• Family rooms
• Heating
• Lift
• Non-smoking rooms
• Non-smoking throughout
• Soundproof rooms

Safety & security

• 24-hour security
• CCTV in common areas
• CCTV outside property
• Fire extinguishers
• Safety deposit box
• Smoke alarms

Safety features

• Access to health care professionals
• Face masks for guests available
• First aid kit available
• Hand sanitizer in guest accommodation and key areas
• Process in place to check health of guests
• Shared stationery such as printed menus, magazines, pens, and paper removed
• Staff follow all safety protocols as directed by local authorities

Physical distancing

• Cashless payment available
• Contactless check-in/check-out
• Mobile app for room service
• Physical distancing rules followed
• Screens or physical barriers placed between staff and guests in appropriate areas

Cleanliness & disinfecting

• Guest accommodation is disinfected between stays
• Guest accommodation sealed after cleaning
• Guests have the option to cancel any cleaning services for their accommodation during their stay
• Linens, towels and laundry washed in accordance with local authority guidelines
• Property is cleaned by professional cleaning companies
• Use of cleaning chemicals that are effective against Coronavirus

Food & drink safety

• All plates, cutlery, glasses and other tableware have been sanitized
• Breakfast takeaway containers
• Delivered food is securely covered
• Food can be delivered to guest accommodation
• Physical distancing in dining areas