Hotel Castell Zuoz

General

• Parking
• Parking on site
• Pets allowed
• Private parking
• WiFi available in all areas

Activities

• Billiards
• Cycling
• Golf course (within 3 km)
• Hiking
• Horse riding
• Ski pass vendor
• Ski school
• Ski storage
• Ski-to-door access
• Skiing

Services

• Free WiFi
• Internet services
• WiFi

Food & Drink

• Bar
• Breakfast in the room
• Kid meals
• Kid-friendly buffet
• Packed lunches
• Restaurant
• Room service

Pool and wellness

• Fitness centre
• Hammam
• Massage
• Sauna
• Spa and wellness centre

Transport

• Shuttle service (free)

Reception services

• 24-hour front desk
• Currency exchange
• Luggage storage
• Tour desk

Common areas

• Games room
• Garden
• Sun terrace
• Terrace

Entertainment and family services

• Babysitting/child services
• Board games/puzzles
• Children's playground
• Kids' club
• Kids' outdoor play equipment

Cleaning services

• Ironing service
• Laundry

Business facilities

• Fax/photocopying
• Meeting/banquet facilities

Miscellaneous

• Heating
• Lift
• Non-smoking rooms

Safety & security

• Safety deposit box

Safety features

• Access to health care professionals
• Face masks for guests available
• First aid kit available
• Hand sanitizer in guest accommodation and key areas
• Staff follow all safety protocols as directed by local authorities

Physical distancing

• Cashless payment available
• Contactless check-in/check-out
• Physical distancing rules followed
• Screens or physical barriers placed between staff and guests in appropriate areas

Cleanliness & disinfecting

• Guest accommodation is disinfected between stays
• Guest accommodation sealed after cleaning
• Guests have the option to cancel any cleaning services for their accommodation during their stay
• Linens, towels and laundry washed in accordance with local authority guidelines
• Use of cleaning chemicals that are effective against Coronavirus

Food & drink safety

• All plates, cutlery, glasses and other tableware have been sanitized
• Physical distancing in dining areas