- Style
- Resort
- Rooms
- 205
Santa Catalina, a Royal Hideaway Hotel - Resort, è situato in León y Castillo, 227, a Gran Canaria in Spain, dispone di 205 camere
General
- Parking
- Parking on site
- WiFi available in all areas
Services
- Free WiFi
- Internet services
- WiFi
Food & Drink
- Bar
- Restaurant
- Room service
- Snack bar
- Special diet menus (on request)
Pool and wellness
- Fitness centre
- Hot tub/Jacuzzi
- Massage
- Outdoor pool
- Outdoor pool (all year)
- Sauna
- Solarium
- Spa and wellness centre
- Swimming Pool
Transport
- Airport shuttle
- Airport shuttle (additional charge)
- Car hire
- Shuttle service (additional charge)
Reception services
- 24-hour front desk
- ATM/cash machine on site
- Concierge service
- Currency exchange
- Luggage storage
- Tour desk
- Valet parking
Common areas
- Garden
- Terrace
Entertainment and family services
- Babysitting/child services
Cleaning services
- Daily housekeeping
- Ironing service
- Laundry
Business facilities
- Fax/photocopying
- Meeting/banquet facilities
Miscellaneous
- Air conditioning
- Facilities for disabled guests
- Family rooms
- Heating
- Lift
- Non-smoking rooms
- Non-smoking throughout
Safety & security
- 24-hour security
- CCTV in common areas
- Fire extinguishers
- Safety deposit box
- Security alarm
- Smoke alarms
Safety features
- Access to health care professionals
- Face masks for guests available
- First aid kit available
- Hand sanitizer in guest accommodation and key areas
- Process in place to check health of guests
- Shared stationery such as printed menus, magazines, pens, and paper removed
- Staff follow all safety protocols as directed by local authorities
Physical distancing
- Cashless payment available
- Mobile app for room service
- Physical distancing rules followed
Cleanliness & disinfecting
- Guest accommodation is disinfected between stays
- Guest accommodation sealed after cleaning
- Guests have the option to cancel any cleaning services for their accommodation during their stay
- Linens, towels and laundry washed in accordance with local authority guidelines
- Property is cleaned by professional cleaning companies
- Use of cleaning chemicals that are effective against Coronavirus
Food & drink safety
- All plates, cutlery, glasses and other tableware have been sanitized
- Food can be delivered to guest accommodation
- Physical distancing in dining areas
