- Style
- Historical building
- Rooms
- 193
Gran Melia Fenix - Historical building, è situato in Hermosilla, 2, a Madrid in Spain, dispone di 193 camere
General
- Parking
- Parking on site
- Private parking
- WiFi available in all areas
Activities
- Live sport events (broadcast)
Services
- Free WiFi
- Internet services
- WiFi
Food & Drink
- Bar
- Breakfast in the room
- Restaurant
- Room service
- Snack bar
- Special diet menus (on request)
Pool and wellness
- Fitness centre
- Hot tub/Jacuzzi
- Massage
- Spa and wellness centre
Transport
- Airport shuttle
- Airport shuttle (additional charge)
- Car hire
- Shuttle service (additional charge)
Reception services
- 24-hour front desk
- Concierge service
- Currency exchange
- Luggage storage
- Tour desk
- Valet parking
Common areas
- Sun terrace
- Terrace
Entertainment and family services
- Babysitting/child services
Cleaning services
- Daily housekeeping
- Dry cleaning
- Ironing service
- Laundry
- Trouser press
Business facilities
- Business centre
- Fax/photocopying
- Meeting/banquet facilities
Miscellaneous
- Air conditioning
- Allergy-free room
- Facilities for disabled guests
- Family rooms
- Heating
- Lift
- Non-smoking rooms
- Non-smoking throughout
- Soundproof rooms
Safety & security
- 24-hour security
- CCTV in common areas
- CCTV outside property
- Fire extinguishers
- Safety deposit box
- Security alarm
- Smoke alarms
Safety features
- First aid kit available
- Process in place to check health of guests
- Shared stationery such as printed menus, magazines, pens, and paper removed
- Staff follow all safety protocols as directed by local authorities
Physical distancing
- Cashless payment available
- Contactless check-in/check-out
- Mobile app for room service
- Physical distancing rules followed
- Screens or physical barriers placed between staff and guests in appropriate areas
Cleanliness & disinfecting
- Guest accommodation is disinfected between stays
- Guest accommodation sealed after cleaning
- Guests have the option to cancel any cleaning services for their accommodation during their stay
- Linens, towels and laundry washed in accordance with local authority guidelines
- Property is cleaned by professional cleaning companies
- Use of cleaning chemicals that are effective against Coronavirus
Food & drink safety
- All plates, cutlery, glasses and other tableware have been sanitized
- Food can be delivered to guest accommodation
- Physical distancing in dining areas
