Banyan Tree Phuket

General

• Free parking
• Parking
• Parking on site
• Private parking
• WiFi available in all areas

Activities

• Bike tours
• Cooking class
• Cycling
• Diving
• Golf course (within 3 km)
• Happy hour
• Horse riding
• Live music/performance
• Live sport events (broadcast)
• Mini golf
• Snorkelling
• Table tennis
• Tennis court
• Themed dinner nights
• Tour or class about local culture
• Walking tours
• Water sport facilities on site
• Windsurfing

Services

• Free WiFi
• Internet services
• WiFi

Food & Drink

• Bar
• BBQ facilities
• Breakfast in the room
• Kid meals
• Kid-friendly buffet
• Restaurant
• Room service
• Snack bar

Pool and wellness

• Fitness centre
• Hot spring bath
• Hot tub/Jacuzzi
• Massage
• Open-air bath
• Outdoor pool
• Outdoor pool (all year)
• Pool bar
• Pool with view
• Spa and wellness centre
• Swimming Pool
• Swimming pool toys

Transport

• Airport shuttle
• Car hire
• Shuttle service (additional charge)

Reception services

• 24-hour front desk
• ATM/cash machine on site
• Concierge service
• Currency exchange
• Express check-in/check-out
• Lockers
• Luggage storage
• Private check-in/check-out
• Tour desk
• Valet parking

Common areas

• Garden
• Sun terrace
• Terrace

Entertainment and family services

• Babysitting/child services
• Children's playground
• Indoor play area
• Kids' club
• Kids' outdoor play equipment

Cleaning services

• Daily housekeeping
• Dry cleaning
• Ironing service
• Laundry

Business facilities

• Fax/photocopying
• Meeting/banquet facilities

Miscellaneous

• Air conditioning
• Designated smoking area
• Family rooms
• Non-smoking rooms
• Soundproof rooms

Safety & security

• 24-hour security
• CCTV in common areas
• CCTV outside property
• Fire extinguishers
• Safety deposit box
• Security alarm
• Smoke alarms

Safety features

• Access to health care professionals
• Face masks for guests available
• First aid kit available
• Hand sanitizer in guest accommodation and key areas
• Process in place to check health of guests
• Shared stationery such as printed menus, magazines, pens, and paper removed
• Staff follow all safety protocols as directed by local authorities
• Thermometers for guests provided by property

Physical distancing

• Cashless payment available
• Contactless check-in/check-out
• Mobile app for room service
• Physical distancing rules followed
• Screens or physical barriers placed between staff and guests in appropriate areas

Cleanliness & disinfecting

• Guest accommodation is disinfected between stays
• Guest accommodation sealed after cleaning
• Guests have the option to cancel any cleaning services for their accommodation during their stay
• Linens, towels and laundry washed in accordance with local authority guidelines
• Property is cleaned by professional cleaning companies
• Use of cleaning chemicals that are effective against Coronavirus

Food & drink safety

• All plates, cutlery, glasses and other tableware have been sanitized
• Breakfast takeaway containers
• Delivered food is securely covered
• Food can be delivered to guest accommodation
• Physical distancing in dining areas