Vana Belle, A Luxury Collection Resort, Koh Samui

General

• Free parking
• Parking
• Parking on site
• WiFi available in all areas

Services

• Free WiFi
• Internet services
• WiFi

Food & Drink

• Bar
• BBQ facilities
• Breakfast in the room
• Kid meals
• Restaurant
• Room service

Pool and wellness

• Beachfront
• Fitness centre
• Massage
• Private beach area
• Spa and wellness centre

Transport

• Airport shuttle

Reception services

• 24-hour front desk
• Concierge service
• Currency exchange
• Luggage storage
• Valet parking

Common areas

• Garden
• Sun terrace
• Terrace

Entertainment and family services

• Babysitting/child services

Cleaning services

• Daily housekeeping
• Dry cleaning
• Ironing service
• Laundry

Business facilities

• Business centre
• Fax/photocopying

Miscellaneous

• Air conditioning
• Designated smoking area
• Non-smoking rooms

Safety & security

• 24-hour security
• CCTV in common areas
• CCTV outside property
• Safety deposit box
• Security alarm
• Smoke alarms

Safety features

• First aid kit available
• Hand sanitizer in guest accommodation and key areas
• Process in place to check health of guests
• Shared stationery such as printed menus, magazines, pens, and paper removed
• Staff follow all safety protocols as directed by local authorities

Physical distancing

• Cashless payment available
• Contactless check-in/check-out
• Physical distancing rules followed

Cleanliness & disinfecting

• Guest accommodation is disinfected between stays
• Guests have the option to cancel any cleaning services for their accommodation during their stay
• Linens, towels and laundry washed in accordance with local authority guidelines
• Property is cleaned by professional cleaning companies
• Use of cleaning chemicals that are effective against Coronavirus

Food & drink safety

• All plates, cutlery, glasses and other tableware have been sanitized
• Food can be delivered to guest accommodation
• Physical distancing in dining areas